Inside CQL Consultation

CQL staff are skilled in designing creative, responsive, and accountable systems and services to help enhance the quality of services provided, and the lives of the people receiving services. Staff are thoroughly experienced in the real day-to-day challenges facing the human services field.

Why Is CQL Consultation Important?

While there can be consistent themes for the issues that human service organizations, governmental entities, and provider networks face, the nuances of those issues and the development of effective responses can be extraordinarily complex. Through CQL’s decades of experience in being at the forefront of best practices in human services, and the proven expertise of its staff, CQL Consultation offers clear guidance and practical action steps to confront some of the most complicated problems in human services.

What Does CQL Consultation Entail?

Due to the customized nature of CQL Consultation, every collaboration is unique. Depending upon the specific type of project and desired outcome, CQL Consultation can involve a combination of in-depth research, on-site assessments, in-person interviews, dynamic training, focus groups, virtual meetings, and robust reporting. Consultation is often used to enhance the use of services like accreditation and certification, or improve the application of tools like Personal Outcome Measures® or Basic Assurances®.

Examples of CQL Consultation

Evesham Township Accessibility Survey

Evesham Township Accessibility Survey

This project surveyed members of the community in Evesham Township New Jersey about accessibility and inclusion of people with disabilities.

Project
Colorado HCBS Focus Groups

Colorado HCBS Focus Groups

This project gathered data to inform and improve person-centered practices in Colorado.

Project
IDD MLTSS Workgroup

IDD MLTSS Workgroup

A workgroup is developing an understanding of value-based quality measures for people with IDD.

Project
There’s No Place Like Home: A National Housing Study

There’s No Place Like Home: A National Housing Study

This national study explored housing decision-making and community relocation.

Project
Alabama Training Modules

Alabama Training Modules

Providers in Alabama can access training modules to improve supports and services.

Project
The HCBS-ACT Project

The HCBS-ACT Project

The HCBS-ACT Project provides guidance and tools about the HCBS Settings Final Rule.

Project
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Areas Of CQL Consultation

CQL Consultation covers a wide range of topics. The various consultation areas can also accompany customized training and help strengthen CQL tools and services.

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  • Integrated Quality Management Systems
  • Person-Centered Practices
  • CMS Reporting
  • Social Determinants of Health
  • Transformation Strategies
  • Medicaid Managed Care
  • Personal Outcome Measures® Data Collection and Analysis
  • Community Integration
  • Data Utilization
  • Residential Trends
  • Service Coordination Evaluation
  • Social Capital
  • HCBS Settings Regulations
  • Basic Assurances® Data Collection and Analysis