The Council on Quality and Leadership (CQL) is committed to inspiring quality and excellence in the individuals, organizations and systems that serve people with intellectual and developmental disabilities and people with mental illness. We invite you to explore these innovative and one-of-a-kind resources and tools.
Resource Library
Free resources on a variety of topics, written and compiled by CQL. See our latest additions or search for resources in the following categories:
Leadership
Person Centered
Community
Best Practices
Social Capital & Relationships
Quality: Define, Measure, Improve
Tools
Quizzes, toolkits and guides.
Publications
Manuals and publications available for purchase in the CQL Store.
Glossary
Terms and definitions used in the disability field.
After looking at CQL's Personal Outcome Measures®, a family member remarked, "These are all so simple and basic. This is what we all want in our lives." The Personal Outcome Measures® are so powerful because they focus on what is most important to people.
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This tool kit provides the philosophy, policy and research rationale that supports community supports and services for all people with disabilities, in the context of their families, their communities and their country.
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Despite the decrease in institutional care and the increase in community services at the beginning of the new century, there is a great variation in fiscal efforts among the states. The demand for community-based services has outpaced the rate of state development of community services. State waiting lists attest to the need for unavailable community supports and services. The National Conference of State Legislatures estimates that there is a need for an approximate 18% growth in residential services to meet the needs of people on the waiting lists.
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Charles Dickens began his classic Tale of Two Cities with, “It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness…”In our work, we find the same cross currents of challenges and opportunities. People with disabilities want a say in determining what happens in their lives, but to a large degree real self-determination is grounded in limited demonstration projects. Funding is not really following “the person” as it is still anchored around the traditional provider.
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The development of services and supports around outcomes for people stretches the role of the organization's employees, especially those professionals performing assessments and evaluations. In fact, the purpose of assessment and evaluation changes.
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CQL has continually raised the bar on the definition and context for quality. CQL introduced standards that addressed quality in services. We changed the discussions about quality when we moved attention from compliance with organizational process to being responsive to people. We are now reframing personal quality of life within the context of community.
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