CQL developed the Guide to Person-centered Excellence to encourage
organizations to provide the supports and services for people that
really matter. The Guide utilizes
CQL's 8 Key Factors and 34 Success Indicators that
promote personal
quality of life. We
urge organizations to use them as part of their own internal quality
improvement program. We recommend that organizations prioritize the
factors and indicators in their own setting and begin to implement those
that will
have the
greatest impact and the most probable success for the people receiving
services
and supports.
To download the Guide to Person-centered Excellence click below.
Application for Services for People with Mental Illness and People with Substance Use Disorder
Application for Services for People with Disabilities
Application for Older Adults