... Awarded Basic Assurances® Network Certification
From May through July 2011, CQL conducted
visits at six of ten regions in the national Bethesda Lutheran Communities network in order to
validate the presence of the 46 Basic Assurances® indicators. CQL review teams
spent time with people receiving services, staff, and others affiliated with
the regions. Information gathering activities included:
- Focus groups and
other individual and group meetings
- Targeted
interviews with people receiving services
- Review of Personal
Outcome Measures® data
- Conversations with
people in their home and at work
- Visits to the
variety of locations and communities where Bethesda provides supports
- Reviews of data,
personal records, and policy and procedure
CQL then completed an onsite assessment
of Bethesda’s corporate system and its ability to support a person-centered
focus at the regional level. This included review of the Bethesda Corporate office policies, procedures, protocols,
plans, self-assessment and quality systems as they relate to the Basic
Assurances® Network Factors.
On July 21st, Bethesda Lutheran
Communities was awarded CQL Network Certification in Basic Assurances®. Bethesda was cited for achievements in
essential, fundamental and non-negotiable requirements of service and support
for people with intellectual and developmental disabilities, specifically in
the areas of health, safety and human security. Beyond compliance with
licensing and certification standards, Bethesda was recognized for commitment
to creating and delivering support that is person-centered.
"This
achievement marks a significant milestone in Bethesda’s journey toward
continuous improvement in the quality of services provided for the people we
support,” said Dr. John E. Bauer, Bethesda’s president and chief executive
officer.
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