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Exploring Factor Four - Community Connection

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A Story

Twenty years ago Mrs. Goldstein was diagnosed with multiple sclerosis. She has had symptoms off and on during the years, but much of the time the disease was in remission and she has lived a fairly typical life. Her husband was there to help when she needed it until his death five years ago. During the last year, she had a relapse and has been having more neurological symptoms, creating pain, mobility problems and fatigue. Her doctors recommended an experimental treatment to slow the disease’s progression.

Mrs. Goldstein moved two months ago to live with her daughter and grandchildren, who live near a major medical center where she is receiving treatment. While she is currently able to take care of most of her own personal needs, there are times when she needs more assistance and she feels more comfortable with someone nearby. She also knows that even if her disease slows its progression, she will need more assistance in the future.

During the day Mrs. Goldstein’s is often alone and finds herself feeling lonely and bored, and she misses her friends. She thinks that if she got out and did something interesting and useful, it would take her mind off her disease and make her feel better. She enjoys living with her daughter and grandchildren, but this is not enough for her.

Mrs. Goldstein’s case manager at the treatment center has suggested that she join a support group for multiple sclerosis, but she does not feel safe driving anymore and does not have transportation while her daughter works. While she thinks the group might be helpful, she does not want to define her entire life in terms of multiple sclerosis. Before she moved to her daughter’s home, she was a volunteer at her town’s local blood bank and tutored a child in the third grade. She thinks there must be some way that she can still do something useful.

While Mrs. Goldstein is receiving good medical care, she has not found a way to maintain connections to her old friends, or to make new friends and create new connections where she lives now. She needs help to discover ways that she can be integral and useful in her new community, along with supports to participate, such as transportation and intermittent mobility assistance. Assistance will need to change as her condition fluctuates.

What is Community Connection?

Studies have shown that an active social network of family and friends can promote healthy aging, and that high quality social relations may be associated with better mental health.1CQL's own Personal Outcome Measures® Database indicates a strong relationship between safety and welfare andremaining connected to natural support systems and having close intimate friendships based on trust and reciprocity.2 Staff members of person-centered organizations know that people can live happier and healthier lives if they have strong relationships and community connections. Staff takes the time to determine relationships that are important and how the person wants to be involved in the community. They support relationships currently existing and facilitate opportunities for the older adult to create new connections and social roles.

Not only do strong community connections promote better well-being for older adults, but these connections strengthen the community as a whole. Older adults have years of experience and wisdom to share, and the community benefits from their active contributions. Recognizing older persons’ strengths and abilities to contribute, person-centered organizations facilitate opportunities for them to participate in things that matter to them and that can benefit the community. This includes volunteering and work opportunities.

Person-centered organizations are integral in the community, recognized as being valuable through their contributions and interactions beyond their organizational boundaries. Because they have strong community connections, they have more options for assisting people they support. They can provide information, education and training to older adults to help them understand the possibilities for participation. Their active community involvement provides them with social capital—in other words, they have created credibility and trust and can expect that others will be committed to assist when needed.

In the story above, Mrs. Goldstein needs assistance from a person-centered organization to establish personal relationships and community connections that will be mutually beneficial for her and her community. If she is part of a person-centered organization, her case manager will begin to determine how she wants to be involved and what supports she needs. She will inform Mrs. Goldstein about the possibilities and will call upon her colleagues and peers in the community to help Mrs. Goldstein realize her chosen goals. The outcome will be a happier, healthier older adult and a community that is benefiting from her contributions.

Resources

The following websites contain information about the role of community connections in supporting the lives of people, including older adults:

1 Population Reference Bureau, Today’s Research on Aging, No. 17, June 2009 http://www.prb.org/pdf09/TodaysResearchAging17.pdf

2 It’s About Social Ties and Trust—For Everyonehttp://www.thecouncil.org/base.aspx?id=598&terms=social+capital

Social Factors Influence Elder Health, Rick Nauert PHD, Senior News Editorhttp://psychcentral.com/news/2009/03/20/social-factors-influence-elder-health/4864.html

http://www.thecouncil.org/cqlvideos.aspx; videos on social capital

Quality in Practice, Social Roles; The Council on Quality and Leadership http://www.thecouncil.org/resources/article.aspx?id=721&terms=social+roles

The Council on Quality and Leadership--www.thecouncil.org/pceduideforolderadults.aspx

The Learning Community for Person-Centered Practices--http://www.learningcommunity.us/aging.htm

Helen Sanderson Associates--http://www.helensandersonassociates.co.uk/reading-room/who-/older-people.aspx

Pioneer Network culture change-- http://www.pioneernetwork.net/CultureChange/Whatis/

Long Term Quality Alliance -- http://www.ltqa.org/

Quality Long Term Care Commission--http://www.qualitylongtermcarecommission.org/

Leading Age-- http://www.leadingage.org/Article.aspx?id=1756&terms=person+centered

 


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